Frequently Asked Questions

General information

Who funded Barwon Health North?

The Victorian Government invested $33 million to provide a state-of-the-art health facility that meets the growing needs of the community.

When did construction begin?

Early works commenced November 2017.

When did Barwon Health North open?

Barwon Health North opened 28 January 2020.

Where is Barwon Health North located?

Barwon Health North’s is located at 155 Princes Highway, Norlane and shares the same site as Waterworld Leisure Centre and Centenary Hall.

How can I contact Barwon Health North?

By phone: 4215 8000

Website: www.barwonhealthnorth.org.au 

What services are available at Barwon Health North?

Barwon Health North bridges a gap between community health services and some specialised services currently only offered in a hospital setting.

Services at Barwon Health North include:

• An Urgent Care Centre for minor illnesses and injuries
• Renal dialysis (kidney health)
• X-ray and medical imaging
• Child and family services
• Healthy at Home (chronic and complex care)
• Specialist clinics

What medical imaging services can I access at Barwon Health North?

Barwon Medical Imaging (BMI) offer bulk-billed ultrasound, X-ray and CT services at Barwon Health North.

What are Barwon Health North’s opening hours?

General business hours are 8am to 5pm, Monday to Friday.

Currently, the Urgent Care Centre is open 2pm to 10pm, seven days a week. We anticipate the hours extending from 8am to 10pm later in the year once demand has been established.

X-ray and medical imaging is available by referral seven days, 8am to 10pm

Is there a cost to be treated at Barwon Health North?

For Medicare card holders, there are no out-of-pocket expenses for services. All X-ray and medical imaging services available at Barwon Health North are bulk-billed for Medicare card holders. 

Is Barwon Health North a hospital?

Barwon Health North is a health facility. Unlike a hospital, it does not have overnight beds, operating theatres or inpatient services.  

How do I make an appointment at Barwon Health North?

For specialist and allied health services and medical imaging requests, ask your GP for a referral.

No appointment is required for the Urgent Care Centre, as this is a walk-in service.

For more information on referrals and services, call Barwon Health’s Information and Access line on 1300 715 673.

Are services still available at Barwon Health’s Corio Community Health Centre?

Corio Community Health Centre continues to provide a range of health services for the northern suburbs.

Is there a bus stop close to Barwon Health North?

There is a bus stop conveniently located outside Barwon Health North on the Princes Highway, Norlane. 

Is there free parking?

Free parking is located on site and designated pick-up and drop-off points are at the main entrance, as well as disabled parking.

Urgent Care Centre

What is an Urgent Care Centre?

Barwon Health North's Urgent Care Centre is a walk-in service for people with minor illnesses and injuries. Some examples of minor illness and injuries include:

• Cuts requiring stitches
• Minor burns
• Suspected broken bone or fractures and sprains
• Infections

Do I need to make an appointment to go to Barwon Health North’s Urgent Care Centre?

No, the Urgent Care Centre is a walk-in service and people are seen in order of how sick or injured they are.

How long will I have to wait?

Waiting times will vary depending on how many people are waiting to be seen.

Are there doctors at Barwon Health North’s Urgent Care Centre?

Barwon Health North is a nurse practitioner-led service. Nurse practitioners at the centre have a video link to doctors at University Hospital Geelong's Emergency Department.

What is a nurse practitioner?

Nurse practitioners are highly-skilled health professionals qualified to diagnose illnesses/injuries, treat wounds including sutures, apply plaster casts, prescribe medication and treatment and make referrals. 

Can an ambulance take me to Barwon Health North?

No, Barwon Health North does not accept ambulances.

Can I be transported to University Hospital Geelong’s Emergency Department from Barwon Health North?

If your condition is serious and requires emergency care, an ambulance will be called to take you to University Hospital Geelong’s Emergency Department.

If an ambulance is called to Barwon Health North and you are not a current Ambulance Victoria member, fees may apply. Visit www.ambulance.vic.gov.au for more information.